I would highly recommend NPG -- the team was responsive, reliable, and flexible to meet our needs. The project went by smoothly and according to plan, exceeding expectations. They were a pleasure to work with from beginning to end, making themselves available for questions and follow ups even after project completion.
What We Test
Our team is experienced in testing native mobile applications and evaluating how their functionality compares against the requirements set forth by the Web Accessibility Initiative WCAG 2.0 Succes Criteria. This includes applications built utilizing Android and iOS specifically.
When conducting audits, we will test against the WCAG 2.0 Guidelines. Industry experts assess that as much as 90% of the guidelines are applicable to mobile applications. Our team can also assess your mobile application in relation to any relevant @3C mobile web best practices.
In addition, our audits will also cover the iOS and Android guidelines for best practices and how your application works within the requirements of these guidelines.
Our audits are conducted with our accessibility team, which consists of experts with years of relevant experience. Specific techniques include:
- Human Analysis: Because there are not many automated tools available for this purpose, our team will identify and examine each part of your application, diagnose any problems they may detect and relaying any recommendations on possible resolutions.
- Device-Specific Assistive Technology: Our team will ensure accessibility under realistic user conditions by utilizing popular assistive technology solutions to identify any issues.
- UI/UX Review: Our UI/UX experts will look for any design issues that may be present including sizing, spacing and color contrast issues and make recommendations accordingly.
- Keyboard Accessories: Screen reader users may utilize a keyboard via Bluetooth or similar. We will test for this use-case.
Our Findings Report
Our findings report consists of the components, detailed to your application in particular.
- Situation Analysis: We will identify the various issues that are present, cite relevant criteria, and provide an outline of the issue in particular and how it impacts accessibility.
- Recommendations: Our suggestions for remediation of each identified issue will be presented.
- Severity Scale: We will rate each issue from minor to catastrophic.
- Prevalence: We will review how many times each issue recurs throughout the application.
- Test Method: How you can reproduce these issues on your own to aid in development of fixes and subsequent testing.
Our team will present our findings via a screenshare demonstration and workshop. Each audit comes with an allowance for follow-up questions for 30 days post-delivery.